privacy policy

We respect your privacy and are committed to keep the personal information you provide to us safe. As we believe in transparency, we would like to share with you how we collect, store and use your data. By using this website you give us your consent to use your information as outlined. If you do not agree, we recommend not using this site.

If you have any concerns or questions please do not hesitate to contact us:  hello@leophil.com

 

information we collect

When you make a purchase from our store, we collect the personal information you give us such as your name, address, phone number and email address. We only use your data for the purpose intended and only contact you in regards to your order. If we need your credit card details to verify a payment, we never store them and we will destroy the data once approved. When you browse our website, we also receive your devices’ IP address and information about your activities on the site.

You may be offered to subscribe to our newsletter, which will inform you from time to time about special deals, promotions, services or products. By subscribing, you consent that we have the right to send you such promotional emails. If you no longer wish to receive those emails, you have the right to unsubscribe anytime by contacting us on hello@leophil.com or clicking the respective web link on the bottom of the newsletter.

From time to time, LEOPHIL may give you the choice as to whether or not you wish to participate in promotions, surveys and/or competitions. When you sign up you may receive additional information about the terms and conditions that apply to registration and the relevant surveys, competitions and/or promotions. Please read these carefully as such terms apply in addition to those set out in this policy and could provide you with important information about how personal information is collected and dealt with as part of those activities.

 

how we use your information

We will only use your private information as intended, for example your address to fulfil an order, verify a payment or send you updates or information in regards to your purchase. We never sell any of your information and we only disclose personal data if we need to comply with legal obligations or if you have violated our Terms & Conditions.
Information we receive from Google Analytics are used for marketing purposes and to optimise products and services we provide to you.

 

third party providers

As we are using trusted third party providers you should be aware that these companies may have their own Privacy Policies. The third party providers we work with are:

Stripe
PayPal
Squarespace
DHL
Australia Post

Our third-party providers only collect, use and disclose your information to perform the services they provide to us. We recommend that you read their Privacy Policies to better understand the manner in which your personal information will be handled. Once you leave our store’s website, click on links or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions. We are not responsible for the privacy practices of any other sites and encourage you to read their privacy statements. Please note that our store uses Google Analytics to help us optimise our products and services.

 

cookies

We use cookies on our website. Cookies are small pieces of data that websites store on your device. Cookies are used to improve your browsing experience by helping websites remember preferences and understand how you use different features. With the pop up banner on our website, you can give us your consent to use them on your device.

If you wish to see what cookies our website is using and what for, please refer to this list of cookies.

 

changes to this privacy policy

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon posting and if material changes are made we will notify you on this page. If our store is acquired or merged with another company, your information may be transferred to the new owners.

 

contacting us

If you have any questions about this Privacy Policy or would like further information, please do not hesitate to get in touch.

LEOPHIL
hello@leophil.com