Terms & Conditions

TERMS OF USE

This website, including our mobile site and mobile applications is operated by LEOPHIL ("us/we/our"). We offer this information, products and services to you under the condition that you have understood these terms, policies and conditions and agree with it. With your continued use of this website you constitute that you agree to these terms.
We do reserve the right to change and modify these Terms and Conditions at any time without prior notice. Please check this page regularly to take notice of such changes. If you at any time disagree with these Terms and Conditions, please do not use this site.

PRICES, ORDERS AND RESALE

All prices on this website are shown in Australian Dollars and must be paid in Australian Dollars. We accept debit or credit card payments as well as PayPal payments on our website. All prices, discounts, and promotions posted on this website are subject to change without notice.
 
Please note that certain orders may attract a shipping charge that will be added at checkout. If ordering from international destinations you may incur foreign currency fees charged by your credit card provider or bank institution. Please check with your bank or card provider about their foreign currency policies. LEOPHIL has neither control over those charges nor is it our responsibility to pay for these.

Nothing on the Website constitutes a binding offer to sell you any products described on the Website or to make such products available in your area. Products on www.leophil.com are subject to availability.
To preserve product quality, LEOPHIL reserves the right to limit the quantity of items purchased to a single customer or delivery address. We also reserve the right at any time after receipt of your order to accept or decline your order and limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. 

SALES AND SHIPPING

All shipments will be arranged from our Melbourne studio using a carrier of our choice. You will pay all shipping and handling charges unless otherwise specified in the order confirmation. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. 
You are responsible for complying with all of the applicable laws and regulations in your country, including the laws and regulations regarding the import of products into your country. You are responsible for any and all taxes, duties, and fees that may be due in relation to your order.

For any product orders containing multiple items, we will attempt to ship all products in the order at the same time. Please note that products that are unavailable at the time of shipping can be shipped as they become available. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

‘Made-to-order’, 'pre-sale' and ‘waitlist’ products will ship as they become available. We will inform you about an estimated shipping date. There may be times when a product you have ordered is out-of-stock, which will delay fulfilling your order. You will be informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by us only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

It is your responsibility to make sure the shipping address provided is correct at the time of your order. We are unable to ship to P.O. Boxes and Parcel Lockers. The delivery address of your order must match the country site in which you place your order. Please select the correct country site for your order on our website before placing an order.
Please read our SHIPPING POLICY

RETURNS

We accept returns of full priced items, unless stated otherwise, for a refund of your purchase price less any shipping costs, within fourteen (14) days of delivery.
Your refund will be credited back to the same payment method used to make the original purchase.
To be eligible for a return, your item must be in the same new condition that you received it in, unworn and unused, with all tags attached, and in its original packaging.

For the return of full-priced items customers are eligible for either a refund or credit voucher. For the return of markdown products, customers are eligible for a credit note only unless stated "final sale". We do not accept any returns or credit notes on “Final Sale” items.

Please read our RETURN POLICY

CREATING AN ACCOUNT

You have the option to create a customer account on our website, to enable you to streamline the purchase of our products. You will create a password for which you are solely responsible to maintain its confidentiality and security.
You agree hereby to not disclose your password to anyone. You accept full responsibility for all transactions and other activities placed or conducted through your account and hereby agree to release us, any third party content providers and licensors, and our and their respective directors, employees, affiliates and other representatives, from any and all liability concerning such transactions and other activities arising through your user account.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made through our website. You are responsible to promptly update your account and other information, including your name, address, email or phone number. We are not responsible for any delays or costs arising from such errors through your failure to communicate or correct any such changes.

INTELLECTUAL PROPERTY

It is prohibited to reprint or republish any material or content of this website in any form without the prior written permission from us. All content on this website including but not limited to images, logos, text, posts, videos and graphics is the intellectual property of LEOPHIL and is protected by Australian Federal and International copyright laws.

This website is for your personal use only. It is prohibited to use this website and its content for any commercial purpose.

ERRORS AND INACCURACIES

We strive to provide complete, accurate, up-to-date information on the Website. Unfortunately, despite those efforts, human or technological errors may occur. We do not guarantee that your use of our website will be uninterrupted, timely, 100% secure or error-free. We cannot guarantee that the website is free of viruses or other contamination nor that defects or inaccuracies will be correct immediately.

You expressly agree that the use of this website is entirely at your own risk. We shall not be held responsible if we are unable to provide our internet services for any reason beyond our control.

The Website may contain mistakes of typographical nature, inaccuracies, or omissions, some of which may relate to pricing and availability of products, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

You acknowledge that the particular technical specifications and settings of your computer or device and its display could affect the accurate display of colours and the look of products. Please always read the written descriptions and specifications for products, and do not rely solely on the photos.

CHANGES TO THIS WEBSITE OR THESE TERMS & CONDITIONS

We can not guarantee that all information on this website is accurate, complete or current at any time. This includes the availability of products, pricing and product information provided. We reserve the right to correct errors or omissions and modify the content of this site at any time without prior notice. We are not reliable to you or any third-party for any price change, modifications, suspension or discontinuation of any product or service.

These Terms and Conditions are updated from time to time. It is your responsibility to make yourself aware of any changes. If you do not agree to the updated Terms and Conditions, stop using the Website. 

INDEMNIFICATION & LIMITATION OF LIABILITY

You agree that you are fully responsible and fully indemnify us against all claims, liability, losses, damages, costs and expenses, including any legal fees arising out of any breach of these terms and conditions by you, or any other liabilities arising out of your use of this website or any other person accessing your computer or devices or internet access account.

GOVERNING LAW

These Terms of Use and any disputes between are governed by the laws of Victoria, Australia and any dispute in relation to these terms or your access or use of the website will be the exclusive jurisdiction of the Courts of Victoria.